I recently learned about 360 reviews after reading The Right — and Wrong — Stuff by Carter Cast, and decided to conduct one on myself. The basic idea of conducting this kind of a review is to subject yourself to the criticism of people who you work with, and who work for you, and discover the weaknesses that you don’t see. Weaknesses are, after all, the things that we’re often ignorant of, and they’re also often the things that cripple us from moving forward and growing as individuals.
A 360 review is typically done in a survey format, with a large amount of Likert scales measuring things like the kind of feedback you give to employees, how clear your instructions are, how reliable you are, etc. There’s also some room for more qualitative forms of data which, for my review, I found quite revealing.
My review revealed a few things that I need to work on. Here are some of them:
- I need to work on balancing the amount of work I handle. Or, more importantly, the amount of work I handle and how I let it affect the people around me. I tend to take on lots of tasks and, while I actually handle them quite well, allow the stress levels that I experience as a result affect my management of others and relationships with others. This means, to me, that I need to focus a little more on delegating and taking deeper dives into managing others instead of tackling tasks myself.
- While I’m actually pretty good at providing positive feedback, I need to work more on giving constructive feedback on how others can improve. This, I think, is something that I’ve been low-level aware of for a while: I don’t like having to tell people they aren’t doing a good enough job. But, I need to learn how to do that, and do it in a way that doesn’t ruin the spirit or the energy that I try to engender: a positive, forward-looking, get your job done kind of attitude.
- I should try to remember why I’m so passionate about the things that got me where I’m at in the first place. While I’ve recently poured some energy in developing custom hardware games, getting a HAM radio license, and other personal projects, very few of these things are “without purpose” like the near space project I worked on a few years back. I need to get back to making things, and to making things without purpose or cause or intent: just for fun. This is a kind of “North Star” statement.
What was interesting about running this review was how revelatory it was about weaknesses I wasn’t aware of, and also, how it highlighted some things that I already knew but had been putting off. Asking others around you what they think you need to work on, and doing it in an anonymous way where they feel they can be honest, is a pretty scary thing to subject yourself to. But it’s also quite liberating to know what people think about you, and if you approach a review like this from an honest angle of self-improvement, can help reveal weaknesses that you’ve never noticed.
It’s also an opportunity to help you get back to the basics: I hadn’t realized that I’d left some of my passions by the wayside in my pursuit of “getting the job done,” but people who work with me had. I also had no idea that it was so clear when I was experiencing moments of high stress, but the interesting thing about this is that it’s a critique of a symptom, and it forced me to look further into what my causes of stress were, and how I might rectify them (through delegation and smarter choices in work).
My takeaways here are that it’s important to solicit honest feedback of yourself. It’s also important to understand what that feedback is truly telling you versus what it says on its face. Finally, if the feedback from a survey like this reinforces something you already knew about yourself, it’s time to get working.
If you’re interested in getting started with your own review, look no further than this free template.